Search on entire page:. Sign in. You are not signed in Accessibility tools My account. Buy tickets Your tickets Stations and destinations Travel information Travelling with us Help and support. What types of ticket are there to choose from? Advance - great value tickets for specific trains. Mix and match fares for outward and return journeys Anytime - our most flexible ticket with no restrictions on when you can travel Off-Peak - cheap travel with some added flexibility.
Make your outbound journey on your selected date and return on any Off-Peak service within one calendar month from the start date shown on the ticket Super Off-Peak - save more by travelling outside the busiest times Each one offers a different flexibility, as well as First or Standard Class options.
We also have season tickets, flexi season tickets, and rangers and rovers. Learn more about different ticket types here. Do you offer ranger and rover tickets? With Ranger and Rover tickets, you get unlimited off-peak travel for a day, or even longer.
They are great for both long day trips, and for exploring the towns and cities on our network. Find out more about Rangers and Rovers and book your ticket here. Can I break my journey? Anytime ticket - Breaking your journey is allowed on all Anytime tickets. Off-Peak ticket - In most cases a break of journey is permitted on Off-Peak tickets unless otherwise indicated by that ticket's restrictions. All travel must be completed by in the morning after the day the journey started.
Super Off-Peak ticket - In most cases a break of journey is permitted on Super Off-Peak tickets unless otherwise indicated by that ticket's restrictions. Advance ticket - A break of journey isn't possible with Advance tickets. Travelcards are great for getting around London. They can typically be used on almost all of London's public transport services.
Some Travelcards are valid on our services, as long as they're within the Zones specified on your ticket. It's cheaper to buy an Off-peak Day Travelcard on weekends and public holidays. Off-peak Day Travelcards can be used on journeys after from Monday to Friday. They can also be used at anytime at the weekend and on public holidays. Just make sure you travel on the day your ticket is valid.
Both tickets are valid until the next day. How do I get cheap train tickets? There are different ways to get cheap train tickets and save money on rail travel across Britain. Can I use cash? We are accepting cash onboard our trains and at our stations, but we encourage you to buy your tickets online or on the GWR app before you travel.
Or, go paperless with a mobile e-ticket or our touch smartcard. How far in advance can I book a ticket? Advance tickets go on sale up to 24 weeks before you travel for weekday journeys and 12 weeks for weekends. Find out more about Advance tickets and when they are currently available up to. Are there discounts for groups of people travelling together? Families of up to 2 adults and 4 children, travelling to or from London Paddington, may be able to buy our fixed-price Family Ticket.
Numbers are limited, and they can sell out fast. Find out more about Family Tickets. We have a dedicated Group Travel team to help groups of 10 or more. Find out more about Group travel. How do I buy a Railcard? Get a third off a wide range of train tickets with a Railcard and save money.
You can buy a Railcard online or at a staffed National Rail ticket office. Can I change the way I collect my tickets? You won't be able to change the ticket collection method once the booking has been confirmed. Can I have my tickets delivered to a different address? When you book your ticket will be asked for your billing address this is the address to which your payment card is registered. You must complete this field. You can then choose to have your tickets delivered to another address.
Please complete the delivery address field making sure you include the correct postcode. You won't be able to change the delivery address or collection method once the booking has been confirmed. We'll usually offer the option to add an Underground ticket with your booking if part of your journey involves using the tube or if you type in a London Zone as your destination station when searching for tickets. All the tickets you need should be included in one payment when you book on our website.
You can also usually buy Day Travelcards through our website as an add-on if your arrival station is in London. How does PlusBus work? PlusBus is a discounted bus pass that you can buy with your train ticket. Find out more about PlusBus here. How do I find my booking reference? A booking reference is 8 alpha-numerical characters. It will be included in the confirmation email you receive when you have made a booking.
To view your reference, log into My Account then click "Check my order status". This shows all the bookings you have made. The booking reference number is at the top of this page.
How do I collect tickets from a ticket machine? To collect your tickets, all you usually need is the card you used to make your booking and the 8-digit booking reference. If you paid for your tickets in full using PayPal or an e-voucher, you can use any debit or credit card for collection.
Head over to the ticket machines when you get to the station, choose the 'Collect' option and follow the instructions on the screen. It's worth noting that you don't actually have to collect your tickets from the station you selected when you booked your ticket. You can collect your ticket from any National Rail station with ticket machines across the UK. What do I do if I have lost my tickets? It is really important to keep hold of your tickets after you've collected or received them.
If you lose your tickets, you'll need to buy new tickets to travel. This is in line with the National Rail Conditions of Travel. If you find your lost tickets, we might be able to refund them depending on the type of ticket you had.
Visit the place or website you bought your original tickets from and they'll process your refund. A refund must be requested within 28 days of the ticket's validity. Advance tickets are non-refundable. When do I have to pay for children? Pay half fare for children aged 5 — 15, and take up to two children under five free of charge. Children under five travelling free can use a seat, provided it's not needed by a fare-paying customer.
It is sometimes necessary for children to prove their age when travelling on a child ticket. It might therefore be wise for them to carry some form of ID.
Will I get a receipt for the tickets I purchased? If you book on our website, your confirmation email acts as your receipt. If your tickets are being delivered by post then a receipt will be enclosed with them. If collecting from a self service ticket machine the receipt will be printed with the tickets.
If you're buying your ticket from a station ticket vending machine, you'll either be given a receipt automatically or given the option to print one.
Our ticket offices will usually give you a receipt too, unless you ask us not to. There are no VAT charges on train tickets. Tickets are dispatched within 24 hours of booking and delivered within 4 postal days. If you have not received your tickets within 7 postal days then please call Web Support on ensuring that you have your booking reference handy. Can I have information about Business Travel?
If you travel for work, you might like to use our dedicated rail booking and business management service, Business Direct , to organise your travel quickly and easily. You can call our team on , or email gwrbusinessdirect gwr. Can conference venues and organisers get a discount on train fares?
Conference venues and organisers can contact us for more information at salesenquiries gwr. Can I change my ticket? Book with confidence. Customers who book travel up until 31 December can now make changes to their tickets for free. Advance tickets You can change the date and time of your ticket at any time before your scheduled departure.
It can be done for free up until 6pm the day before. If the price of your new ticket is more expensive, you'll need to pay the difference. This will be valid for 12 months.
Off-Peak, Super Off-Peak, and Anytime tickets You can change the date and time of your ticket up to the date of departure without having to pay an admin fee. Find out more about changing your ticket. Can I upgrade my ticket to First Class?
Find out more about Seatfrog and upgrading to First Class. Find out more about weekend upgrades. My train was cancelled today. Can I use my ticket tomorrow instead? If your train is cancelled, you will be allowed to use your ticket on the next available service.
To travel on another day, you will usually need to buy a new ticket and apply for a refund on the original - this applies to all Advance, Anytime, Off-Peak and Super Off-Peak singles. This also applies to Off-Peak and Super Off-Peak returns if you are on the outward leg of your journey. However, if you hold an Off-Peak or Super Off-Peak return and are on the return leg, you can use the same ticket as long as it is within 1 calendar month of the specified outbound date. With an Anytime return, you can make your outbound journey on any train up to 5 days after the specified start date, and return on any train within 1 calendar month of the specified outbound date.
Why should I get a season ticket? If you travel on the same route three or more days a week, you could save hundreds of pounds and avoid the daily ticket office queues by buying a train season ticket.
Plus, you can travel between your origin and destination stations, including intermediate stations, as much as you want - even on weekends. How much will my season ticket cost? National Rail have a handy season ticket calculator that you can use to work out all season ticket options and prices. Can I use a Railcard with my season ticket? If there's a change in journey times or mode of travel a bus replacement service and you no longer want to travel you can claim a full refund on the unused tickets from your original retailer.
If you're buying your tickets more than six weeks before you travel, we always recommend that you check timetables again at the six-week mark. This is because of changes to how the industry plans trains for engineering work. Buy train tickets to any destination in Britain — no booking fee. Outbound journey departure station. Outbound journey arrival station. Buy tickets Buy tickets. Railcards Find out if you could save a third on your tickets with a railcard See if you can save.
How to get your tickets Email, post, print at home, download or collect from the station. Get your tickets. Find your Railcard. Ticket offers From half price train tickets to seasonal discounts. Search offers. I want to See ticket offers. Be inspired. Check live train times. Read the latest news. Book travel assistance. Check engineering works. Engineering works will affect your journey. For period off-peak returns, the outward journey must start on the first day, and if a break of journey is allowed may continue on the second day within off-peak restrictions and must be completed by on the third day.
Season tickets If you make the same journey every weekday in the morning peak, then a season ticket will be cheaper than separate anytime tickets. Season tickets are available for one week or any period from one month to one year; the period can start on any day of the week or month. The longer the validity of the ticket, the greater the discount. An annual season for a typical commuter journey will offer 52 weeks travel for the price of around 40 weeks of day tickets, so is a significant saving if you are sure that you will continue making the journey all year and can afford the upfront cost, particularly if you can buy it in December, just before the ticket prices go up on 2 nd January.
You can check season ticket prices on this season ticket calculator. Some operators will allow you to renew your season ticket online, or store it on a smartcard - check their website. If you don't want to pay for a annual season up front, South Western Railway will give you a 12th month free after 11 months if you auto-renew your monthly season. Operators publish their performance on their website and at stations every month, so if you can arrange for your season to expire just after the December figures are due to be published usually just before Christmas and then renew either a few days early before the December figures are published if the performance was below target for the year to November, or wait until after the December figures are published if the performance to November was above target on the basis that it might fall below target in December.
At off-peak times the Gold Card entitles you to buy discounted: tickets for a group of adults and children travelling with you tickets for yourself for a different journey within the Gold Card area Weekly, Monthly and longer period London Travelcards are available at a discount to the Day Travelcard, giving travel over a range of travel zones.
They can be added to your Oystercard. The annual Travelcard also acts as a Gold Card — if it is added to an Oystercard you will receive a separate paper Gold Card. If you drive to the station to start your daily rail journey, consider whether an alternative station offering a different route might be cheaper — for example, the Uckfield and Brighton lines run parallel in Sussex, but the Uckfield line is cheaper.
There may be circumstances where it is cheaper to buy a season ticket for a longer journey than you actually need — a recent example was that a ticket from Watford North to London was valid via St Albans and was cheaper than the ticket from St Albans to London.
That loophole has now been closed, but there will be others if you can find them! There are also occasions where split ticketing - ie separate season tickets for each part of the journey - works with season tickets. For long distances the discount offered by a season ticket over anytime tickets is much higher than for city commuting; for example a monthly season from London to Manchester costs just slightly more than four separate anytime returns, so a season ticket will be cheaper if you travel at least once per week.
Season tickets are often valid by multiple routes, so can be used to travel to different places. A London to Manchester season is valid from Euston via Birmingham, Stoke or Crewe, from St Pancras via Derby, from Marylebone via Birmingham, and from Paddington via Oxford and Birmingham — so could be used for visits from London to any of those places, or places in between — or to places just off the route with a separate ticket for the add-on part of the journey.
With East Coast season tickets you can earn reward points that can be used to buy East Coast tickets. If you do not need to travel during the morning peak, or if you only work say 3 days per week, a season ticket will probably not be cheaper than separate off-peak tickets. If you plan to make a number of journeys in a day or a week, this may be the cheapest way. The London Travelcard is also in effect a ranger ticket, valid on rail, tube and bus in the London zonal areas; it can also be bought as an add-on to a ticket to London from stations in the South-East.
Rovers and rangers valid in Scotland can bought online from Scotrail. Prices of rover and ranger tickets are reduced for railcard holders. Note that season tickets are often valid by multiple routes and so can be used like a rover ticket, valid at any time of day — see season tickets above.
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