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How do I switch to using my own modem instead of using a Wave modem? Can I use my own modem if I have phone service with Wave?
Are there any restrictions for using my modem? If I no longer want to use my own modem, how do I get a Wave modem? Can I hook up my own purchased modem instead of paying a fee to have an Wave technician come to my home? Will Wave sell the Wave-owned modem to me?
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Finally, the most pragmatic reason to buy your own modem is to replace a busted one. When you rent a modem, your ISP usually provides free support and replacement services. With freedom, of course, comes responsibility. Also, remember that the modem must support your current Internet connection.
Some give just a simple list, while others recommend specific models for the different speed packages they offer. If it's too hot to touch, your modem could be failing, and it's time to replace it. Not having enough space around your modem could also lead to overheating. So before doing this "touch test," make sure you leave the modem running for a while with plenty of space around it for proper cooling. Every modem features administrative troubleshooting tools. These usually include an errors log.
Another sign of severe modem problems is frequent critical errors in the errors log. Access this log by logging into your modem as administrator and browsing to the advanced administration section.
Look for an Event Log or Error Log in the navigation menu. If you see a long list of critical errors every day, it's a sign either the modem software or hardware is failing. Check your modem lights. Modem lights each have a vital function. These lights tell you if the modem is connected to the ISP, transmitting as a Wi-Fi network if it also serves as a router , and sending data.
When the data transfer light usually labeled "Activity," "Data," or "PC Link" is not flashing even when you're using the internet, this can indicate the modem is starting to fail. The modem frequently resetting on its own is a common sign it's not in top shape. Some things to check before replacing your modem include a loose power connection or faulty power adapter, a bad incoming cable connection coax cable from the wall, overheating as mentioned above , or an overworked modem.
If your modem doesn't respond and all lights are on, this is a sign your modem is dead. The symptoms of a non-responsive modem include:. Always try unplugging the modem, waiting a full 60 seconds, and then plug the modem back in. If the same unresponsive behavior continues after the restart, it's time to replace the modem. To understand how modems and routers differ , keep in mind that modems connect directly to the internet, while routers connect other devices to Wi-Fi.
Modems connect to an ISP and convert its signal into a universal one your computer can use.
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